Palais Medina & Spa Hotel - Fes

Avenue Allal El Fassi, Fes, Morocco, 30000  show map
 5 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Palais Medina & Spa Hotel - Fes

Wi-Fi
Parking

On-site parking

Luggage storage
24-hour

24-hour reception

24-hour room service

Food/ Drinks

Poolside snack bar

A la carte restaurant

Welcome drink

Snack bar

Coffee shop

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness center

Swimming pool

Outdoor swimming pool

Indoor swimming pool

Overview

The 5-star Palais Medina & Spa Hotel is set just 1.9 km from Attarin Medersa, Andalusian Mosque and Glaoui Palace.

The city center is 20 minutes' walk of the property. A palace, a mosque and a museum lie a short distance away.

Palais Medina & Spa Hotel offers a captivating view to its guests.

15 minutes' drive from Sais airport and 15 minutes' walk to Fes Railway train station.

Rooms

This property has 147 guestrooms including standard junior suite, deluxe double room and double room appointed with TV with satellite channels, coffee/tea makers, complimentary wireless internet, a personal computer and a trouser press. Some of the beautiful rooms enjoy a view of the garden. Bathrooms come with a shower, a spa bathtub and a hairdryer.

Eat & Drink

Moroccan meals are served at the restaurant. Guests can dine at Riad Sheherazade and Medina Cafe located within a 5-minute walk of the property.

Services

Palais Medina & Spa Hotel welcomes guests, offering an elevator, a gift shop and parking along with a meeting room, a business centre and a copier.

Relax

The on-site treatments feature reflex massage, waxing and facial massage.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Free public parking is possible on site.

Number of floors:   5.  Number of rooms:   147.

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Facilities

General

  • Non-smoking rooms
  • Wi-Fi
  • On-site parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • Luggage storage
  • Elevator
  • Currency exchange
  • Sundry/Convenience store
  • Souvenir shop
  • Hairdresser
  • Beauty salon
  • Coffee shop
  • Multilingual staff

Sports & Fitness

  • Fitness center

Services

  • Paid airport shuttle
  • Paid city shuttle
  • 24-hour room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Doctor on call
  • Shops/Commercial services
  • Newspaper service
  • Bell staff/Porter
  • Welcome drink

Dining facilities

  • Paid breakfast
  • A la carte restaurant
  • Poolside snack bar
  • Snack bar
  • Halal food

Meeting facilities

  • Business center
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children's facilities

  • Cribs/ Baby cots
  • Babysitting/Child services
  • Children's pool

Leisure facilities

  • Indoor swimming pool
  • Outdoor swimming pool
  • Beach chairs
  • Beach umbrellas
  • Night club
  • Sun terrace
  • Garden area
  • Spa & wellness center
  • Turkish bath
  • Steam room
  • Jacuzzi
  • Pedicure
  • Manicure
  • Waxing
  • Body scrub
  • Facial
  • Treatment room
  • Back massage
  • Reflex massage
  • Foot massage

Room view

  • Garden view
  • Pool view
  • Landscape view

Room facilities

  • In-room air conditioning
  • Individual heating
  • Paid in-room safe
  • Mini-bar
  • Soundproofed rooms
  • Dressing area
  • Terrace
  • Balcony
  • Tea and coffee facilities
  • Bottled water
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Private bathroom
  • Shared bathroom
  • Bath/ Shower
  • Hair dryer
  • Towels
  • Room toiletries

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

Check-in

  • from  3 pm

Check-out

  • until  12 pm

Children and extra beds

  • One child under the age of 12 may stay free of charge when using existing bedding. 
  • There are no extra beds provided in a room. 

Pets

  • Pets are not allowed.

How to reach hotel

hotel Palais Medina & Spa Hotel - Fes Fes location
Show big map »

Hotel Address:

Avenue Allal El Fassi, Fes, Morocco, 30000

Get directions
City Center
  • Fes
    1.8 km
Airports
  • Sais (FEZ)
    13.5 km
Train Stations
  • Ville Nouvelle - Fes Railway Station
    1.1 km
  • Fes Railway Station
    1.1 km
Restaurants
  • Riad Sheherazade (cuisine: Moroccan)
    450 m
  • Medina Cafe
    570 m
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Number of floors:
    5
  • Number of rooms:
    147

Rooms and availability

Palais Medina & Spa photos Exterior Photo album
Standard Single Room
Garden view
  • Room size:

    25 m²

  • Max occupancy:

    4 persons

  • Bed type:

    1 Single bed, 1 Double bed

  • Check Prices
  • Room Facilities:
    • Bathtub
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Slippers
  • Work desk
  • Dressing area
  • Carpeted floor
  • Connecting room
  • Telephone
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Bathrobe
  • Toilet
  • Bedding:Sofa
  • Dining:Mini-bar
  • Media:Flat-screen TV
  • Wake up service
Room Description:

Standard|Double Standard Room Single Use

Palais Medina & Spa photos Room
Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Bathtub
    • Balcony
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Slippers
  • Work desk
  • Dressing area
  • Carpeted floor
  • Connecting room
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Toilet
  • Bedding:Sofa
  • Dining:Mini-bar
  • Media:Flat-screen TV
  • Wake up service
Room Description:

SUITE STANDARD

Palais Medina & Spa photos Room
Standard Junior Suite
  • Room size:

    100 m²

  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed, 1 King-size bed

  • Check Prices
  • Room Facilities:
    • Bathtub
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Slippers
  • Work desk
  • Dressing area
  • Carpeted floor
  • Connecting room
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Toilet
  • Bedding:Sofa
  • Dining:Mini-bar
  • Media:Flat-screen TV
  • Wake up service
Room Description:

Standard Junior Suite

Palais Medina & Spa photos Exterior Photo album
Deluxe Single Room
Landscape view
  • Max occupancy:

    3 persons

  • Bed type:

    1 Single bed, 1 Double bed

  • Check Prices
  • Room Facilities:
    • Private pool
    • Bathtub
    • Balcony
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Slippers
  • Work desk
  • Dressing area
  • Carpeted floor
  • Soundproofed windows
  • Connecting room
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Towels
  • Toilet
  • Bedding:Linen
  • Sofa
  • Extra long beds
  • Dining:Mini-bar
  • Media:Flat-screen TV
  • Wake up service
Room Description:

Deluxe|Deluxe Double Room, Pool and Medina View

Palais Medina & Spa Location

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  • Current hotel
  • Hotels nearby
  • Other hotels
  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

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Route Planner
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What's nearby

Tourist attractions

  • Musée Batha3.8 km

Popular areas

  • Nouvelle Ville1.6 km
  • City Center1.7 km
  • Medina2.7 km

Places of interest

  • C.C.I.S Fes900 m
  • Fez el Bali1.4 km
  • Souk2.4 km
  • Club HENRI LECOMPTE4.7 km

Train stations

  • Fes Railway Station1.0 km
  • Ville Nouvelle - Fes Railway Station1.0 km

Shopping areas

  • Borj Fez Mall200 m

Monuments and Landmarks

  • Batha Square1.7 km
  • Medersa Bouanania1.9 km
  • Karaouiyne2.6 km

Stadiums

  • complexe El batha"EL Morkkab"1.4 km
  • Champs De Course2.2 km

Museums

  • Royal Palace Fes700 m

Parks

  • Medina ancient park1.3 km

Local attractions

  • Medina of Fez2.0 km
    Fes el-Bali, Fes
  • Attarin Medersa2.0 km
    Boutouil Kairaouine, Fes
  • Fontaine Nejjarine2.2 km
  • Bou Inania Medersa2.0 km
    Talaa Kebira, Fes
  • Zaouia of Moulay Idriss II2.0 km
    Boutouil Kairaouine, Fes

Near the hotel

  • Fes el-Jdid460 m
  • Cherratin Medersa990 m
    Derb Zaouia, Fes
  • Kairaouine Mosque 1.0 km
    Fes el-Bali, Fes
  • Jardin Jnan Sbil1.3 km
    Avenue Moulay Hassan, Fes

Restaurants nearby

  • Riad Sheherazade450 m

    Address: Douh, 23 Arsat Bennis
    Phone: 00 212 5 35 74 16 42

    53% likes this, based on 60 reviews
    Cuisine: Moroccan

  • Palais de Merinides620 m

    Address: next to the Cherabliyin Mosque 36 tarafiin
    Phone: 535634028

    Cuisine: French, Moroccan

  • Restaurant Isla Blanca940 m

    Address: 32 av. Hassan II
    Phone: 035/930357

    80% likes this, based on 46 reviews

  • Medina Cafe570 m

    Address: 6 Derb Mernissi
    Phone: 55 633430

    65% likes this, based on 51 reviews

  • Cafe Jawharat Fes780 m

    Address: 16 Ave Farhat Hachad
    Phone: 035 650 992

    70% likes this, based on 27 reviews

Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Number of floors:
    5
  • Number of rooms:
    147
Cities nearby

Palais Medina & Spa Reviews

Guest reviews are submitted by our customers after their stay at Palais Medina & Spa

Average guest rating

7.8out of 10
Fabulous
Based on 75 reviews

Guest reviews

  • Single
    8.8

    Nice location , friendly staff , nice clean room

  • Couple
    8.8

    The medina is not easily accessible (poor transportation) although the hotel is only at 15 mins walking distance.

  • Older travelers
    6.6

    Very clean, the staff speak English have large garden setting and massive pool

    Room service poorly presented and arrive cold after more than 1 hr, buffet breakfast also everything is cold, the water was turn itself off both days we stay there, this maybe due the hotel is brand new (not officialy open, only soft opening)

  • Older travelers
    7.0

    Reasonable price for a 5 star hotel (promotion as it is new?). Beautiful swimmingpool, nice surroundings. Friendly personnel. Luxury atmosphere. The only hotel with both Medina as Nouvelle Ville within walking distance.

    Not very well-trained personnel. Friendly, but inefficient. Even slight problems could not be solved (fresh cup of coffee at the pool, organizing a taxi -"our taxi-connection is ill"-, silencing too loud music at the pool, clashing against the balconies en sleepingrooms till late with ever the same score -"there is still a banquet in the house"), and so on. No one seems accountable, nobody dares to take responsability. Failure of the (top)management! They have to invest in modern Hotel HRM!

  • Couple
    9.6

    The hotel is real nice and clean. The rooms are big, so are the bathrooms. No complains. Always make reservation for the rooms overlooking the swimmingpool and de medina of Fes. The view is so nice!

    The staff is ever so friendly, but at the moment a group of rich people from Casablanca come over to stay in the hotel, all the staff is focused on them and them alone. They still have to learn to be no to sumissive for rich people...

  • Couple
    8.2

    Rooms, location and service at reception are great, waterpool is really required during July-August period in Fes.

  • Single
    6.6

    Th staff was great

    is not 5stars Hotel

  • Couple
    6.2

    The berber massage is worth dying for!

    The staff don't always speak French nor English. The heated swimming pool has cold water (is not really heated). And there is absolutely no heating in the hotel and the nights are cold in winter...

  • Couple
    10.0

    Location is very convenient, next to Medina Main lobby very elegant, reception personnel very educated and nice Room is great, nice decorated, large, bathroom is large and clean, well designed, small terrace is a plus, nice views. Spa, garden and pool are very good Bar and restaurants are good, however breakfast needs to be a bit more gourmet, to level up at hotel standard Nice staff and very helpful, overall stay nearly perfect

    No tv channel to watch European soccer Had no more than 100 eur change at reception Pool bar timetable not open at midday

  • Family with children
    8.8

    The hotel es fantastic, the staff very professional and friendly. With my son was very very generous. US IN GENERAL WERE VERY CONFORTABLE AND VERY HAPPY. LA PEOPLE NOT ONLY IN THE HOTEL IN ALL CITY IS VERY HUMBLE AND GENEROUS

    Only two things.. HAVE NOT TAXI SERVICES . AND THE PRICE INTO OF THE HOTEL (FOOD, SPA, ROOM SERVICE) IS VERY HIGTH IN CONECCION WITH THE REST OF CITY IS TRUE THAT IS 5 START, BUT FINDS THINGS THAT COST MORE THANT IN EUROPE IS AN EXAGGERATION.

  • Couple
    8.2

    Great location for visiting the Medina and the new town. Very comfortable rooms. Great pool facility.

    Some of the staff were not as customer focused as they could be - ordering taxis, understanding requests and booking restaurants could have been smoother.

  • Group of friends
    5.4

    The pool was the main feature for staying here and it was a good size with plenty of sun loungers available. Some of the staff like the pool attendant, one of the male receptionists and a waiter called Humza were pleasant natured people who made it feel like a 5 star hotel at times.

    The main female reception staff were ignorant, did not have a very nice manner, in fact down right sarcastic at times with their tone and facial expressions. Along with the fact that when asking for a taxi, they always seemed to get a man called Tariq to come, perhaps a relative of some sort? He in turn tried to coax you with taxi tours to extract money out of you along with trying to recommend awful places to eat at exorbitant prices. If this hotel wishes to survive then they need to get their act together and treat people with a little more respect, this may in turn generate more business due to word of mouth recommendations. At this rate I will be sending people else where for their money!

  • Group of friends
    6.2

    The hotel itself was beautiful and spacious. The bedrooms were a good size and the balcony a welcome addition. The spa facilities looked appealing. The best thing about the hotel was the large pool and sun lounge area.

    Staff did not appear to be fully trained as the service was incredibly erratic especially in the restaurant which resulted in long waits for food and drinks and repeated requests despite a large staff to guests ratio. Meals delivered did not always include all the ingredients listed. Prices for alcohol were on a par with some of the most expensive cities in the world. If you only spoke English you would struggle to make yourself understood as only a few members of staff spoke English. Concierge did not appear to have an extensive knowledge of local restaurants outside the hotel except for "traditional" restaurants that were very empty and incredibly expensive with set menus between £30-60. Seemed to have the same taxi driver when they called on your behalf who charged double the maximum cost expected to pay.

How to reach hotel

hotel Palais Medina & Spa Hotel - Fes Fes location
Show big map »

Hotel Address:

Avenue Allal El Fassi, Fes, Morocco, 30000

Get directions
City Center
  • Fes
    1.8 km
Airports
  • Sais (FEZ)
    13.5 km
Train Stations
  • Ville Nouvelle - Fes Railway Station
    1.1 km
  • Fes Railway Station
    1.1 km
Restaurants
  • Riad Sheherazade (cuisine: Moroccan)
    450 m
  • Medina Cafe
    570 m
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Number of floors:
    5
  • Number of rooms:
    147